Help shoppers return orders in seconds
Create a seamless return experience for your customers with your very own branded self-service returns portal. Let shoppers initiate a return in 3 simple steps.
STEP 01
Customer fills in their details
Send your customers to your branded returns website. To start the returns process, the customer needs to enter either their email address or order number and zip code.
STEP 02
Decide which items to return
Customers can go over their order and decide which product(s) they want to return. After choosing the products to return they just need to enter the correct item quantity, choose the reason for return from the drop-down menu and enter any other details about the product.
STEP 03
Print shipping labels
After entering all the necessary information about their return, Orderback will generate the shipping labels needed for the customer to send back their return. The customer can download the shipping labels on their device or print them straight away.
